Easy Installation & Management
Are you looking to replace your company's outdated PBX? With 3CX there is no need to worry about management and installation.
Deploy On-premise or in the Cloud: The Choice is Yours
With 3CX, the deployment of your PBX is straightforward and flexible. You can choose to run 3CX in the cloud (in your cloud account) or on-premise and keep complete control of your data either way.
- Use the PBX Express tool to deploy your free Cloud PBX, in minutes
- Select from a range of mainstream cloud providers such as Google, Microsoft Azure, Amazon Web Services, Amazon Lightsail and many more
- Get your free Standard license now!
- Deploy on an existing Windows or Linux machine
- Deploy on a MiniPC Appliance or Raspberry Pi!
- Virtualize and segregate on Hyper-V, VMware or KVM
TWISTED FISH & COMPLIANCE
Twisted Fish bring compliant recording to 3CX. With the move to remote working, 3CX has become one of the de facto communication tools, and we have the recording solution for you.
Protected: Our call recording solutions are FCA, PCI DSS, MiFID II, GDPR, & HIPAA compliant out of the box. Layered with advanced security policies and features.
Speech Analysis: Transcriptions, automated scoring, reports, alerts, and a lot more. Our sophisticated AIs can interrogate your recordings, alleviating manual intervention.
Quality Measurement: Our quality management tools allow you to score performance based on individuals, departments, sites, and overall.
CRM Integrations: View recordings directly from your CRM. Use our many off-the-shelf integrations, like with Salesforce, or use our API to get exactly what you need.
Apps & Features
With 3CX, you can take your extension wherever you go. With apps for Android and iOS, softphone for Windows, WebRTC softphone and clientless web conferencing, you are guaranteed to be kept in the loop, always and everywhere. Customers can instantly reach you directly from your website with the 3CX Live Chat & Talk plugin.
Download 3CX apps on your Android / iOS Device
- Use your extension from anywhere
- Benefit from free VoIP calls with your smartphone
- Save battery life with “PUSH” notifications
- Connect all apps simultaneously via SIP Forking
- Enjoy the most progressive Android & iOS VoIP apps in the UC market
- Benefit from integrated features such as status, web conferencing, instant messaging
3CX Live Chat & Talk: Next Level Customer Communications
- Allow customers to chat, call or meet with you directly from your website
- Completely free for you and your customers - no additional subscriptions or charges
- Real-time communication from your website integrated with your PBX
- Easy to configure in a few simple steps!
Integrated Video Conferencing
- Free for up to 250 participants
- Unlimited users regardless of edition
- Initiate a conference with one single click
- Dial-in to meetings by phone
- Correlated operability between VoIP and video
- Bandwidth Management and Control
- Remote control assistance for quick & easy troubleshooting - plugin/extension free screen sharing
- Pre-upload PDFs before meetings
- Easy to use polling tool for feedback
Next Generation Call Center features
With the 3CX PRO and Enterprise editions, you get advanced call center features bundled in at no additional cost. Increase your sales, boost productivity and offer support with 3CX's contact center technology.
- Call Center Reporting – user activity, team queue, SLA and more
- Queue Strategies and real-time statistics – round robin, hunt by threes and more
- Barge in, listen-in and whisper to agents' calls
- CRM integration with popular CRMs – Salesforce, Office 365, Freshdesk and more
- 3CX CRM API to develop your own CRM integration
- Live Chat & Talk with your website visitors and offer real-time support
Security & Backup
When it comes to VoIP security, 3CX sets the standard. 3CX's inbuilt security has been exclusively developed to protect your PBX system from attacks.
- Increased secure web server configuration
- Automatic detection & blacklisting of SIP Attack tools
- Global IP Blacklist automatically updated for participating PBXs
- Traffic to 3CX apps is encrypted via the 3CX Tunnel
- Voice traffic is encrypted via SRTP
- Automatic generation and management of SSL certs
- Revolutionary VoIP Security with A+ rating from SSL lab
- Automatic Failover for instant backup
- Encryption between browser and the website ensured via HTTPS
- Limit access to 3CX management console based on IP