Services we offer
We are specialists in IT infrastructure and cyber security, regardless of scale. We operate IT support helpdesks and infrastructure projects for large corporates and small to medium businesses nationwide. We're the only IT services company whose standard SLA is instant support. All others will make you wait to have support queries dealt with, with us you will only ever get instant support. We have a unique method of delivering this service through the smart use of analysis and automation (see about us), again no one in our industry is even close to achieving this.
Total Support 8.0
World class, instant, on demand IT support for all your users
Unlimited phone, online, email and on site support for a low fixed monthly fee
93% of IT issues fixed on the first call within minutes
Technical account management, no sales people
Managed security and cyber essentials to keep you compliant
Issue resolution begins on the first call – no waiting, no call logging and no queuing
IT Manager Support
World class, instant, on demand IT support for your in-house IT team and your users
Unlimited phone, online, email and on site support for a low fixed monthly fee
An escalation path for those hard to solve IT issues
Take pressure off when you are busy working on other issues/projects
Managed security and cyber essentials to keep you compliant
Issue resolution begins on the first call – no waiting, no call logging and no queuing
Infrastructure Upgrades
We're a Microsoft Gold partner which means we're best placed to carry out any infrastructure upgrades you may need
Migrating over to Microsoft Office 365 for email and office suite applications is a simple and highly cost effective process
Work anywhere, anytime, on any device. Office 365 is ready when you are.
We provide cost effective high quality internet connections whatever your situation or location
All backed by our SupportNOW™ Guarantee
