World class, instant, on-demand

IT Support

Services we offer

We are specialists in IT infrastructure and cyber security, regardless of scale. We operate IT support helpdesks and infrastructure projects for large corporates and small to medium businesses nationwide. We're the only IT services company whose standard SLA is instant support. All others will make you wait to have support queries dealt with, with us you will only ever get instant support. We have a unique method of delivering this service through the smart use of analysis and automation (see about us), again no one in our industry is even close to achieving this.

Total Support 8.0

World class, instant, on demand IT support for all your users

Unlimited phone, online, email and on site support for a low fixed monthly fee

93% of IT issues fixed on the first call within minutes

Technical account management, no sales people

Managed security and cyber essentials to keep you compliant

Issue resolution begins on the first call – no waiting, no call logging and no queuing

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IT Manager Support

World class, instant, on demand IT support for your in-house IT team and your users

Unlimited phone, online, email and on site support for a low fixed monthly fee

An escalation path for those hard to solve IT issues

Take pressure off when you are busy working on other issues/projects

Managed security and cyber essentials to keep you compliant

Issue resolution begins on the first call – no waiting, no call logging and no queuing

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Infrastructure Upgrades

We're a Microsoft Gold partner which means we're best placed to carry out any infrastructure upgrades you may need

Migrating over to Microsoft Office 365 for email and office suite applications is a simple and highly cost effective process

Work anywhere, anytime, on any device. Office 365 is ready when you are.

We provide cost effective high quality internet connections whatever your situation or location

All backed by our SupportNOW™ Guarantee

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